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Office of Disability Rights
 

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Utilities

Pepco

Customer Service: (202) 833-7500
General Information: (202) 872-2000
Servicio en Espanol: (202) 872-4641

Outages and Emergencies

  • To report outages(877) PEPCO-62 or (877) 737-2662)
  • To report downed wires and life-threatening emergencies: (877) Pepco-62 or (877) 737-2662), then follow the prompts.

Washington Gas

Customer Service Contact Information

Gas Emergency Line: (703) 750-1400 or (800) 752-7520
Customer Service & Billing Inquiries: (703) 750-1000
Hours: Monday to Friday, 8 am to 9 pm, and Saturday, 8 am to 4:30 pm, except major holidays.

Automated Self-Service Line: (703) 750-7944
Telecommunication Relay Service/TTY/TTD: 711 or (800) 735-2258


District of Columbia Water and Sewer Authority

Customer Service
Phone: (202)-354-3600
Hours: Monday to Friday, 8 am to 5 pm

Water and Sewer Emergencies

Phone: (202) 612-3400
Available 24-hours a day, 7-days a week