When to Request an Interpreter:
When a participant in a meeting, discussion, training, or event requests a sign language interpreter; or
When you know that deaf individuals will be attending a meeting, discussion, training, or event (e.g., a graduation ceremony where some of the students have deaf parents); and
When a sign language interpreter is necessary to effectively communicate the information in the meeting, discussion, training, or event.
Informing the Public:
It is important to provide a mechanism for deaf individuals to request interpreters from agencies and to advise deaf individuals that they need to provide no less than 5 business days’ notice.
Fliers and web postings for events, meetings, and outreach programs must provide a statement that informs residents and consumers that if they are in need of a reasonable accommodation (such as sign language) they must notify "_______________ [contact person and contact information] to make the request no less than 5 business days prior to the event.”
The Request Process:
- Sign language interpreters must be requested by the agency involved.
- Requests directly from participants will be referred to the agency.
- Agency should complete the Sign Language Interpreter Request Form
- Please allow at least 5 business days in advance of the event (we will attempt to arrange interpreters on shorter notice, but cannot guarantee availability)
- Submit the form to the Office of Disability Rights.
- Contact ODR with questions:
- Haydn Demas: (202) 442-4692
- Main number: (202) 724-5055
- ODR will contact the agency for additional information if needed
- ODR will approve or deny the request and notify the agency
- Agency should notify the client
- ODR will arrange the interpreter(s)
- ODR will submit evaluations to the Agency and the Client
- The Agency will pay the cost of the interpreting services pursuant to the contract. In addition, the Agency is responsible for all cancelation costs – including if the resident or consumer canceled the request.