When to request Braille language interpretation
When a District resident or DC Government agency’s client/consumer requests official DC Government material in alternate formats (Braille, large print).
It is important that people who are blind or have low vision are able to benefit from District government services when printed materials are the only means of communication available. District Government must provide a mechanism for individuals who are blind or have low vision to request official documents from agencies and to advise them that they need to provide 5-7 business days notice.
Announcements and web postings of official District government material should indicate that:
"Documents can be provided in Braille language upon request. Please notify [agency contact person and contact information] to request the document in Braille."
Allow 5-7 business days to make the needed arrangements.
- Braille language interpretation of an “official” DC Government Agency document must be requested on the ODR Braille Language Translation Request form by the specific agency making the request.
- Requests directly from clients/consumers will be referred to the agency for submission of official Braille Translation Request Form Agency must provide the source document in MS Word format. If the source document is not available in MS Word format, the agency is responsible for submitting it to ODR in MS Word format.
- Agency must provide the source document in MS Word format. If the source document is not available in MS Word format, the agency is responsible for submitting it to ODR in MS Word format.
- Agency should complete the Braille Language Interpretation Request Form (located on the ODR website, or by contacting ODR and requesting the document be emailed or faxed to their attention.)
- Submit the request form and MS Word document to the Office of Disability Rights by any of the following (Web Form preferred):
- ODR will contact the agency contact person for additional information if needed
- ODR will approve or deny the request and notify the agency
- ODR will arrange for the document to be translated into Braille and return it to the requesting agency *(5-7 business days).
- The requesting agency is responsible for notifying the consumer/resident that the document has been submitted for translation - provide the approximate date the document will be ready and will make the arrangements for getting the document to the requesting consumer/resident.
- ODR will forward satisfaction survey forms to both the consumer/resident and the agency following the completion of the translation to ensure the effectiveness of this pilot project.